DELIVERY & RETURNS

SHIPPING

At AOE we believe in fast and safe shipping, to make your online experience a pleasant one.

• All orders will be dispatched within 1 working day of order receipt.
• All orders Returned To Sender due to not being claimed, or for incorrect addresses, re-delivery charges may be applicable.
• The shipping and processing times depend on the items you're ordering. The status of each product is indicated on each individual product page, as well as the estimated shipping date.
• Delivery time is an estimate only and Arms Of Eve is not liable for any loss or damage suffered through any reasonable or unavoidable delay in delivery.

Christmas Cutoff - Order By:

Due to the high volume of shipments at this time, shipping couriers are unable to guarantee estimated delivery dates. Be sure to keep an eye on your tracking to follow its journey!

• All orders placed Monday – Friday (before 1pm) are dispatched within 24 hours. There may be slight delays during public holidays, sale periods and shipping delays are beyond our control.

Once your order has been shipped, you will receive an email with your tracking number.

The shipping fee is charged based on the subtotal before taxes, discounts and is non-refundable.

TAXES & DUTIES

Arms Of Eve shall not be held responsible for any possible duties and taxes which may be applied by customs in the country where delivery is placed. The responsibility for any customs duties, foreign taxes or other fees which may be imposed, rests with the customer.

Please note that Arms Of Eve does not have any control over these fees and we cannot advise as to what the costs will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we're not able to reimburse you for duties and taxes paid upon delivery.